What We Collect and Why We Use It
When you register, we collect your name, email address, mobile number and the payment method you choose — bKash, Nagad or Rocket. We use this to verify your account, process withdrawals and match your wallet to your profile. Session data such as device type, browser and
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IP address is logged automatically each time you access the lobby; this helps us spot unusual login attempts and keep your account secure. We also collect transaction references — not your full wallet PIN or password — so we can reconcile deposits and withdrawals on our
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end. If you contact support, the conversation is stored and linked to your account for follow-up purposes. We do not sell, rent or trade your personal data to marketing companies. Data shared with payment processors — the networks behind bKash, Nagad and Rocket — is limited
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to what those processors need to complete your transaction. Where local law in Bangladesh requires us to retain records, we keep them for the period that law specifies. Outside those obligations, we retain your data only as long as your account is active or as long
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as we need it to resolve a dispute. Availability of our services depends on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.